Privacy Policy
Last updated: 24 April 2025
PJ’s Building & Pest Inspections ("we", "us", "our") respects your right to privacy and is committed to safeguarding the personal information we collect. This policy outlines how we handle your personal data in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
1. What Information We Collect
We may collect the following types of personal information:
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Your name, email address, phone number, and property address
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Information submitted through our online booking form
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Details of services requested and completed
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Payment details (via secure third-party processor)
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Your IP address and usage data when visiting our website
2. How We Collect Your Information
We collect personal information when you:
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Fill out our online booking or contact forms
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Call, email, or message us
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Interact with our website or social media pages
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Provide information during on-site inspections
3. Why We Collect Your Information
We collect and use your personal data to:
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Provide building and pest inspection services
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Book and manage appointments
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Issue reports and invoices
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Communicate with you regarding your booking or queries
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Improve our website and customer experience
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Comply with legal obligations
4. How We Store and Protect Your Data
Your information is securely stored using encrypted systems and trusted service providers. We take reasonable steps to protect your data from misuse, interference, loss, unauthorised access, modification, or disclosure.
5. Disclosure of Your Personal Information
We do not sell or rent your information. We may disclose your personal data:
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To service providers (e.g., payment gateways or hosting platforms)
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When required by law or legal proceedings
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With your consent or at your request
6. Access and Correction
You may request access to, or correction of, your personal information by contacting us at: 📧 info@pjsbuildingpest.com
📞 0403 823 703
We will respond within a reasonable timeframe in accordance with the law.
7. Cookies and Website Tracking
Our website uses cookies and analytics tools (like Google Analytics) to improve your browsing experience. You can manage or disable cookies in your browser settings.
8. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions, concerns, or complaints about this policy or how we handle your personal data, please contact us:
PJ’s Building & Pest Inspections
🌐 https://www.pjsbuildingpest.com
📧 info@pjsbuildingpest.com
📞 0403 823 703